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FAQ

SHIPPING
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We process all orders within 1-2 business days. Within the continental U.S., orders typically arrive 3-5 business days after they’ve been processed.

Expedited shipping (2-day) is also available at checkout.


Standard shipping is $5 for orders under $75. For a limited time only, we are offering free shipping on all orders!

Free standard shipping for every order over $75.

Expedited (2-day) shipping is $18.


You will receive a confirmation email once your order has been received. We will send a shipment notification email with tracking information as soon as your order has been processed.

You can also access your tracking information from your My Orders page.


If you need to change or cancel your order, please reach out to support@sainthaven.com as soon as possible and we will do our best to make any changes or cancel before shipping.


We are working on it!

For any shipments outside of the U.S., please reach out to support@sainthaven.com.



We want you to love our product as much as we do, if you are not completely satisfied with your purchase we offer free returns. You may return items within 30 days as long as the tags are still attached and are unworn, unwashed, and unaltered.



When we receive your returned items, your refund will be processed in 5-10 days. Once processed, most credit card refunds will post to your account in 1-3 business days. Please note that due to COVID 19 there may be some delays. 

You will receive a confirmation email once your return has been received and processed.


You have 30 days from the date of purchase to exchange any unworn, unwashed and unaltered items, with tags attached, purchased from Saint Haven. We offer quick and easy exchanges for the same style in a different size or color all in one transaction- no need to wait for us to receive and process your exchange or to place a separate order.

If you have any questions please email us at  returns@sainthaven.com.



Exchanges are shipped from our warehouse once your new order has been received and will be processed the same as all new orders.

You will receive a confirmation email once your new order has been processed.


If you believe you have received a damaged or defective item, please contact returns@sainthaven.com and include the following information:
 - Original order number and your current shipping address
 - Photos of the damaged and defective item

We promise to do everything we can to make it right!




We are sorry for the inconvenience! We are constantly working to ensure the items you are looking for are in stock but sometimes our items sell out faster than we can restock.

Leave your email or send a note to our team at support@sainthaven.com and we will be sure to let you know when the item(s) becomes available.

Feel free to reach our to contact us at support@sainthaven.com and we can help find something similar that works for you.


Yes. We are continually expanding our product and size offerings.

If you have any questions on sizing or fit, please feel free to contact us at support@sainthaven.com



All of our garments are machine washable and dryer-safe. As for any garment, washing with cold water and drying with low heat or air-drying is always best.

We have extensively tested our garments durability to ensure your laundry routine is as easy as possible. If you ever have an issue or a question on garment care, contact us at support@sainthaven.com and let us help.



Yes, all of our items are able to be sent as a gift. A custom note can be provided for no extra charge.


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If you have any questions that are not addressed in our FAQ section, please contact us via the form below.